FAQs

Each product page includes a size guide and the model's height and size for reference. Our tops are designed for a fitted look, so if you're between sizes or prefer a more relaxed fit, we recommend sizing up. Still unsure? Message us on Instagram @olivvv.studio and we'll help you pick.

Orders are dispatched within 1–2 business days and usually arrive within 3–5 business days, depending on your city. You'll receive a tracking link as soon as your order ships.

Yes, we offer cash on delivery as well as bank transfer. Choose your preferred option at checkout.

We accept exchanges within 7 days of delivery, as long as items are unworn, unwashed, and have their original tags attached. To start an exchange, contact us with your order number.

To keep your knits and ribbed tops soft and in shape, wash them on a cold, gentle cycle and lay flat to dry. Avoid tumble drying and high heat, as this can cause shrinking or stretching. Specific care instructions are listed on each product page.